Contact
Get in touch with Frontière AI
Get in touch with the Frontière AI team. Email, response times, and support for API and billing questions.
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Email us
For general inquiries, partnership opportunities, or anything that doesn't fit below, write to us directly at contact@fleeceai.app. We read every message and respond personally — no automated replies, no ticketing system you lose track of.
Registered office
FLEECE AI SASU 10 rue Pierre Poisson 63400 Chamalières France
Response time
We aim to respond within 1 business day. For urgent production issues, mention "URGENT" in your subject line. We are a small team, so we appreciate patience — but we do follow through.
API questions
For documentation, endpoints, rate limits, model details, and integration guides, start with our docs. If you need to check your usage, API keys, or create new keys, use your dashboard.
Billing and invoices
For invoices, top-ups, refund requests, and billing history, everything is available in your dashboard billing section. If you need an invoice correction or have a billing discrepancy, email us at contact@fleeceai.app.
Partnerships and bulk pricing
If you represent an organization with significant API usage, need custom SLAs, or want to discuss white-label and reseller arrangements, we'd love to hear from you. Write to contact@fleeceai.app with your requirements and we'll get back to you promptly.