Contact
Get in touch with Frontière AI
Get in touch with the Frontière AI team. Email, response times, and support for API and billing questions.
Read in Français
Email us
For general inquiries, partnership opportunities, or anything that doesn't fit below, write to us directly at contact@fleeceai.agency. We read every message and respond personally — no automated replies, no ticketing system you lose track of.
Response time
We aim to respond within 1 business day. For urgent production issues, mention "URGENT" in your subject line. We are a small team, so we appreciate patience — but we do follow through.
API questions
For documentation, endpoints, rate limits, model details, and integration guides, start with our docs. If you need to check your usage, API keys, or create new keys, use your dashboard.
Billing
Your top-up history is in the billing section of your dashboard. For an invoice, a correction, a refund request or any other billing question, email us at contact@fleeceai.agency. If you are a consumer, you can withdraw from a top-up within 14 days of paying for it: the terms of service explain how.
Volume and dedicated capacity
If you represent an organization with significant API usage, or need custom SLAs or dedicated capacity, we'd love to hear from you. Write to contact@fleeceai.agency with your requirements and we'll get back to you promptly.